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Lottery Social Responsibility Policy

Lottery Social Responsibility Policy

Responsible DirectorDirector of Strategy and Communications
Policy AuthorHead of Individual Giving
Policy Approved ByExecutive Directors
Issue Date25 August 2026
Review Date25 August 2027
Related Policies & Procedures
  • Data Protection Policy
  • Information Handling Policy
  • Lottery Social Exclusion Policy
  • Retention Guidelines
  • Records Management Policy
References
  • BeGambleAware

Statement

In order to ensure that this policy is relevant and up to date, comments and suggestions for additions or amendments are welcomed. Please contact the responsible Director, Assistant Company Secretary or Line Manager with any amendments. This policy may be subject to change.

Revision History

VersionSectionsDescription of ChangeDate Approved / Initials
1AllNew2024, HoIG
2AllReview of whole document07.26, HoIG

Purpose

  • Combat Stress operates a Society Lottery for the general public in Great Britain, for the sole purpose of raising funds for the charity and its work.
  • The charity is committed to ensuring that the lottery is operated in a secure, fair and socially responsible way and to endorsing responsible gambling amongst its members.
  • This document sets out the charity's policies and approach to ensuring gambling activities are conducted in a socially responsible way. Staff involved in lottery operations and governance are required to read this policy upon appointment and every six months thereafter.

Scope

This policy applies to all individuals who play our lottery.

Roles and Responsibilities

  • Director of Strategy and Communications has overall responsibility for this policy and delegates management and implementation to the Head of Individual Giving.
  • Head of Individual Giving is responsible for implementing the policy and ensuring relevant staff remain familiar with it.

Social Responsibility

Combat Stress is committed to ensuring that gambling activities are operated in a socially responsible manner. All staff involved in managing or promoting the lottery are required to read this policy upon appointment and every twelve months thereafter.

The Gambling Act 2005 licensing objectives are:

  • Preventing gambling from being a source of crime and disorder.
  • Ensuring that gambling is conducted in a fair and open way.
  • Protecting children and vulnerable people from being harmed or exploited by gambling.

Preventing Gambling from Being a Source of Crime and Disorder

  • Players must be aged 18 or over.
  • Players must be resident in Great Britain.
  • Processes are in place to identify and prevent money laundering.
  • Membership may be cancelled where criminal activity is suspected.
  • Cash payments are not accepted.
  • Lottery entries are limited to £20 per person per week.
  • Feedback, concerns, complaints and suspected criminal activity are recorded and,
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